Accessibility Statement

AxisCare Solutions is committed to making our website usable by the widest possible audience, including people with disabilities. As a US-based, healthcare-focused Business Process Outsourcing company, we believe that access to information and services should not depend on a person's abilities, the assistive technology they rely on, or the device they use. This statement explains the standards we work toward, the steps we have taken, the limitations we are aware of, and how you can reach us if something on our site is difficult to use.

Our Commitment to Accessibility and Inclusion

Accessibility is part of how we think about quality. We aim to design and maintain a website that is perceivable, operable, understandable, and robust for all visitors, including those who are blind or have low vision, who are deaf or hard of hearing, who have limited mobility or dexterity, or who have cognitive or learning differences. We treat digital inclusion as an ongoing responsibility rather than a one-time project, and we work to build accessibility considerations into our content, design, and development practices as our website evolves.

Conformance Target and ADA Alignment

We use the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our primary reference standard. WCAG is an internationally recognized set of guidelines published by the World Wide Web Consortium (W3C) and is widely used as the practical benchmark for measuring the accessibility of web content. Level AA addresses the most common and significant barriers that people with disabilities encounter online.

We also work to align our website with the accessibility expectations associated with the Americans with Disabilities Act (ADA) and related US requirements. We describe our efforts as substantially conformant, meaning that we strive to meet WCAG 2.1 Level AA across the site while recognizing that some content or components may not yet fully satisfy every success criterion. Accessibility is not a fixed endpoint, and we continue to test, learn, and improve over time.

Measures We Have Taken

To support an accessible experience, we apply a range of practices across our website. These include, but are not limited to, the following:

• Semantic HTML: We use meaningful, structured markup such as headings, lists, landmarks, and properly labeled form fields so that assistive technologies can interpret and navigate content accurately.
• Keyboard navigation: We work to ensure that interactive elements can be reached and operated using a keyboard alone, without requiring a mouse or other pointing device.
• Color contrast: We aim to provide sufficient contrast between text and background colors so that content remains readable for people with low vision or color vision differences.
• Text alternatives: We provide descriptive alternative text for meaningful images and label non-text content where appropriate, so that information conveyed visually is also available to screen reader users.
• Responsive design: Our layouts are designed to adapt to different screen sizes, orientations, and zoom levels, supporting use on desktops, tablets, and mobile devices.
• Clear structure and labeling: We use consistent navigation, descriptive link text, and logical reading and focus order to help all users understand and move through the site.
• Ongoing testing: We periodically review our website using a combination of automated tools and manual checks, including keyboard-only testing and evaluation with assistive technologies, to identify and address barriers.

Known Limitations and Third-Party Content

Despite our efforts, some parts of our website may not yet be fully accessible. Accessibility can be affected by the complexity of certain features, the pace at which new content is added, and the behavior of technologies that we do not directly control.

In particular, portions of our site may rely on third-party content, plugins, embedded media, or services provided by external vendors. We do not always control the underlying code or accessibility of such third-party components, and their conformance may vary. Where we identify accessibility issues within content or tools we control, we work to remediate them. Where issues involve third-party providers, we make reasonable efforts to encourage or select more accessible alternatives, though we cannot guarantee the accessibility of externally supplied materials. If you encounter a barrier related to any content on our site, we encourage you to let us know so we can help and prioritize improvements.

Requesting Assistance or Reporting a Barrier

If you have difficulty accessing any part of our website, or if you need information or a service in an alternative accessible format, we want to help. You can reach us by emailing info@axiscaresolutions.com or by using the form on our contact page page.

To help us respond effectively, please include a description of the problem you experienced, the web address (URL) of the page involved, and, if possible, the browser, device, and any assistive technology you were using. We aim to acknowledge accessibility requests and reports within a reasonable period, generally within a few business days, and we will work with you to provide the information or assistance you need. Where a full technical fix may take longer, we will seek a suitable alternative so that you can access the information or service.

Ongoing and Continual Improvement

We view accessibility as a continual process. As standards advance, as our website changes, and as we receive feedback, we revisit our content, design, and development practices to reduce barriers and improve the overall experience. We aim to consider accessibility when adding new pages, features, and content, and to periodically re-evaluate existing material. Because technology and guidelines evolve, we may update this statement from time to time to reflect our current practices and commitments.

Feedback Welcome

Your feedback helps us do better. If you have suggestions, encounter an obstacle, or simply want to share your experience using our website, we genuinely welcome your input. Please contact us at info@axiscaresolutions.com or through our contact page page. AxisCare Solutions operates from Sheridan, Wyoming, USA, and matters relating to this website are governed by the laws of the State of Wyoming, USA. We appreciate you taking the time to help us make our website more accessible and inclusive for everyone.